Monday, August 6, 2012

Magical Moments - First Aid and Baby Care

Walt Disney World - the happiest place on earth, where it never rains, the temperature is perfect, birds land on your shoulder and tweet along a tune with you, people are always smiling and where absolutely nothing can go wrong.  Well, not quite.

I love Disney – as is apparent by the mere existence of this site – but regardless of the measure of my admiration for all things Disney, regardless of the unquestionable ability to escape nearly all parts of the “real world”, stuff still can and still does happen at Disney World; especially when you have children.  The good news is that the magic of Disney customer service allows certain provisions when Murphy and his law tag along on your vacation. 

One memorable occasion occurred a few years ago as we visited WDW.  Our youngest son was 4 at the time and we still used a stroller for him in the parks.  Although we have rented the strollers available in the parks, we decided to bring our own jogging stroller for this visit to EPCOT.  My son was so excited about another day in the park, he decided to leap into his stroller as he exited the Disney transportation bus.  The only problem, the stroller had not been fully extended, and as a result, his finger got caught in the locking handle.  I’m not sure who screamed the loudest – him, my wife, or me.  Our kids just stood crying and praying out loud as we struggled to get his thumb unstuck.  Though it doesn’t happen often, I panicked.  I thought his thumb was crushed, or severed.

This is when I realized that a cast member had called the Disney EMT.  After a few short moments, my son’s finger was free and he was being attended to by the Disney professionals.  Miraculously, my son’s finger was fine.  No broken bones, no lacerations, nothing.  Yet, the Disney EMT professionals kept watch for a few moments – and all free of charge.  Amazing!
Hopefully, you will never be forced to meet these Disney professionals.  However, in the event that you fall victim to illness or ailments while in the parks, just know that Disney has a place for you to receive special medical assistance.

Two notable places for such attention are found in the Magic Kingdom, between Casey’s Corner and the Crystal Palace.  The First Aid Station (also in the 3 other parks) is more than a benefit if you fall suddenly ill.  However, the real focus of this post is the Baby Care Center located next door to the First Aid Station.
As any parent knows, there always seems to be some health related need when it comes to babies and toddlers.  Whether your child needs a moment out of the sun, you want to nurse your infant in private, or you need an essential baby related item, this is your place! 

Band-Aids, formula, nipples, powder, diapers, sipper cups and diaper crème, are all available here (for a price of course – it is Disney after all).   

And, for those like me who have more than one child, there is a nice waiting room, complete with TV and other items, to keep everyone occupied while you wait.

So, if you are worried about taking your infant or toddler on a trip to WDW, please lay your fears to rest.  A little peace of mind as a parent is sometimes the best customer service possible – and the First Aid Stations and Baby Care Centers offer more than simple peace of mind. 

Have you ever used the Baby Care Center or First Aid Station at Disney?   What is your story?


  1. That is just awesome! thanks for the valuable info

    1. This comment has been removed by the author.

    2. You are very welcome! Thank you for takng time to visit our blog.

  2. Now I can really have peace of mind bringing our little one to our next vacation. Great post!

    1. Thanks Holly. A little added peace of mind never hurts when kids are involved. Hope your visit is fantastic!

  3. Excellent customer service! Awesome WDW!

  4. It's amazing to know how Disney think about every need and convenience of customers.